Privacy Policy | 4dbeauty

This document was last updated on 28/07/2025

This Privacy Policy explains how 4D Beauty collects, uses, stores, and protects personal information from users (“you”) when you visit our website, book services, or interact with us.

We are committed to handling your data responsibly, transparently, and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

4D Beauty Website: https://4dbeauty.co.uk

Email: info@4dbeauty.co.uk

Data Controller: Jessica Carroll

4D Beauty is a trading name of 4D BEAUTY LIMITED

Based in the UK

What Information We Collect Personal Identification Information:

We may collect the following when you use our site or services:

• Full name

• Email address

• Phone number

• Treatment/booking history

• Payment and billing details

• Marketing preferences

Non-Personal Information:

We may collect technical data about your device and browsing actions using cookies and analytics tools, including:

• Browser type

• IP address

• Device type

• Operating system

• Referral source

How We Collect It

We collect personal information:

• When you book an appointment

• When you fill in a contact form

• When you email or message us

• Through cookies and analytics when you browse the site

• Through third-party platforms (e.g. Wix, payment providers)

Lawful Basis for Processing

We process your data based on the following legal grounds:

• Consent – for optional communications like marketing emails.

• Contract – when we need your data to fulfil a service you’ve booked.

• Legal obligation – when we’re required to hold data for tax or industry regulations.

• Legitimate interest – to run our business efficiently and improve customer experience, provided this doesn’t override your rights.

You may withdraw consent at any time by emailing: info@4dbeauty.co.uk

How We Use Your Data

We use your personal information to:

• Process bookings and deliver treatments

• Send appointment reminders or updates

• Improve our website and services

• Respond to customer service enquiries

• Send promotional emails (if you’ve opted in)

• Comply with legal obligations

Data Retention

We retain your data only as long as necessary:

• Booking and treatment records: 7 years (to comply with industry and insurance standards)

• Marketing communications: until you unsubscribe or withdraw consent

• Analytics/cookies: up to 26 months We securely delete or anonymise data when it’s no longer needed.

Your Rights Under UK GDPR

You have the right to:

• Access – ask what personal data we hold about you

• Correct – request changes if your data is inaccurate or incomplete

• Delete – ask us to erase your data in certain situations

• Restrict – limit how we use your data

• Object – stop us from processing your data for direct marketing

• Portability – request your data in a transferable format

• Withdraw consent – at any time, for processing based on consent

To exercise these rights, email: info@4dbeauty.co.uk

If you’re not satisfied, you can file a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/concerns/ or call 0303 123 1113

Sharing Your Personal Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party providers to:

• Host our website (Wix.com)

• Process payments (e.g. Stripe or other secure gateways)

• Send marketing emails or reminders (if applicable)

These providers are contractually obligated to comply with data protection laws, and we have Data Processing Agreements in place with each.

International Transfers

Some of your personal data may be stored or processed outside the UK—for example, by Wix.com, which may use servers located globally. When we transfer data outside the UK, we ensure it is protected by:

• An adequacy decision from the UK Government; or

• Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner

Cookies & Tracking Technologies

Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owner.

How We Use Cookies

We use cookies to:

• Make our website function properly (strictly necessary)

• Improve user experience (functionality cookies)

• Analyse site traffic and usage (performance cookies)

• Personalise marketing and advertising (targeting cookies) Some of these cookies are placed by third-party services we use (e.g., analytics tools or social media integrations).

Your Consent Choices

When you visit our site, a cookie banner appears asking for your consent to use cookies.

You have the option to:

• Accept All Cookies

• Reject Non-Essential Cookies

• Manage Preferences to choose which categories of cookies to allow

We will not place non-essential cookies (like those for analytics or marketing) unless and until you have given us your consent.

Most web browsers allow you to manage your cookie preferences manually. For example:

• You can delete existing cookies

• You can block third-party cookies

• You can set your browser to notify you before cookies are set

Please note: Blocking some cookies may affect how the website functions.

Cookie Duration & Retention

We retain cookie preferences for 12 months, after which we will ask for your consent again. Session cookies are deleted when you close your browser. Persistent cookies remain for a specified duration or until you delete them.

Cookie Categories We Use:

• Strictly Necessary Essential for the website to function. These cannot be switched off.

• Performance Help us understand how visitors interact with the site (e.g., Google Analytics).

• Functionality Enable enhanced features (e.g., remembering preferences).

• Targeting/Advertising Used by advertising partners to build a profile of your interests and show you relevant ads.

Consent Logging

We are required under PECR and UK GDPR to keep a record of users’ cookie consent preferences. When you choose your cookie preferences on our website, your decision is logged and securely stored. This includes:

• Whether you accepted, rejected, or customised cookie preferences

• The date and time of your choice

• The IP address and browser information linked to your session

This data helps us demonstrate compliance and ensures that your preferences are respected on future visits.

Cookie Preference Duration

Your cookie preferences are retained for 12 months from the date of your most recent visit or consent change. After this time, or if we make significant changes to how we use cookies, you will be prompted to re-confirm your choices.

How To Change Or Withdraw Your Consent

We use cookies to improve your experience. Some are essential for the website to function, while others (analytics, marketing) require your consent. You can manage your cookie preferences through your browser or via the cookie banner on our site (or clicking on the blue fingerprint icon in the bottom left hand side corner, to take you back to the cookie banner). We do not set non-essential cookies without your explicit permission.

If you have any questions about our use of cookies or we handle your data, you can contact us at info@4dbeauty.co.uk

Security Measures

We take security seriously and use:

• SSL encryption across our website

• Firewall and DDoS protection via Wix.com

• Access control and secure logins

• Encrypted payment gateways that meet PCI-DSS standards

Only authorised staff and partners have access to your data.

ICO Registration

We are registered with the UK Information Commissioner’s Office (ICO) as a data controller.

ICO Registration Number: ZB947012

Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before submitting any personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. If we make significant changes, we will notify users via a notice on our homepage or by email (if applicable).

Email: info@4dbeauty.co.uk

Website: https://4dbeauty.co.uk