Your beauty treatment appointment is reserved specifically for you. We therefore ask that you notify us at least 24 hours in advance if you wish to cancel or reschedule your appointment.
Late cancellations and ‘no show’ appointments cost precious time and money. Therefore, if an appointment is missed with no prior notice or less than 24 hours notice, this will incur a charge of 50% of the missed treatment. Any future appointments will be cancelled until the cancellation fee is paid and client will be refused booking if this is not settled.
Deposits are non-refundable. Your booking can be changed to another treatment or rescheduled with no extra charge, up to 24 hours before you are due to arrive. Failure to do so/late cancellations will result in losing your deposit.
Thank you for your understanding.